Learn how to influence the organization beyond the team

  • Coaching Beyond the Team is aimed at coaches who realize some problems are not of the team’s making, and the coach must influence the management structure to make changes.
  • Handing a manager an impediments list isn’t a winning strategy. Engaging them in problem solving is.

Line managers, Agile coaches and Scrum Masters face many challenges. They have no authority to insist people listen or do, yet managers and executives expect organization-wide results from their activities. Furthermore, many executives see clearly how teams should change, but don’t see how the environment or their own actions impact teams. Handing those managers an impediment list isn’t a winning strategy.

In our Coaching Beyond the Team workshop, you will learn how to establish credibility and rapport to influence and coach beyond the team. You’ll learn how to use diagrams to create understanding, and share data in a way that enables managers to take action.

 

Who this course is for

This course is meant for ScrumMasters, agile coaches, project
managers and managers of agile teams

Learning outcomes for this course

Through simulations and small group activities we’ll explore common organizational patterns and dynamics. Through discussion and practice, you’ll learn tools that will help you communicate the changes needed to unleash productivity.

You will learn:

  • How the language we use supports or inhibits the changes we want to bring.
  • How to see the visible and invisible structures in the organization which sustain the current pattern.
  • How similarities and differences create change dynamics.
  • How problems extend into the organization.
  • How to discover and depict factors that affect the situation, and how they influence each other.
  • How to choose which actions to take first.

Benefits

The workshop’s design and content will take your skills to the next level. You’ll learn techniques for understanding the real problem. New analysis tools will reveal the real company, which bears little resemblance to the chart hanging on the wall. Experiential exercises will make this part of your coaching DNA.

What people say

“Pure gold!” …Paul Sutton @FragileAgile

“If you have a chance to participate in Esther and Don’s workshops, do not hesitate and go for it. The style of learning throughout the workshop was amazing with its simplicity yet undoubtedly difficult to establish in such short period of time that two days gives us.”Konrad Hajdukiewicz Senior Agile Consultant

“A wonderful experiment-driven experience in understanding social interactions and how to effectively influence their outcome.”  … Michael Schreiber, Senior Software Engineer

“No better way to start understanding what you see as you work with teams, groups, and organizations. An astonishing amount of insight in two days of interaction.” … Michael Tardiff, Consultant

* So many tools to use!
* Ways to influence/work with people
* Not about Agile or Scrum 🙂
… Valerie Morris, Agile Coach/Sr Program Mgr

 

In this workshop we’ll cover

  1. Laying the Groundwork
    • Workshop Philosophy
    • Forming a learning community
  2. Entering Groups
    • Activity / Debrief
    • Analysis tools
      • The language of change
      • Change Artist roles
      • Creating Client Connection
  3. Shape of the Problem
    • Finding Factors
    • Influence Diagrams
    • Other diagrams (as time permits)
  4. Organization Dynamics
    • Activity / Debrief
    • Human Systems Dynamics
      • Containers
      • Differences
      • Exchanges
    • Subjective Impact Analysis
    • Experiments
  5. After the workshop
    • Resources
    • Staying Connected
    • Continual Learning

Prerequisites

Must be a practicing agilist with at least 6 months of hands-on experience.

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This course has already been held.

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