Henrik’s FAQ

Here are answers to some of the most common inquiries I get.

“How do I get in touch with you?”

Email henrik.kniberg@crisp.se. But please check below first! It will likely save time for both of us 🙂

No commercial offers or spam please!

I don’t prioritize responding fast to emails (unless it’s an existing engagement). But I try to get to inbox zero once per week. So if I don’t respond within a week, I might not respond at all.

“Can you come and do a keynote/talk/workshop/course?”

Possibly. Check the keynote/workshop FAQ. If the pricing is OK then either book me online (for remote stuff) or email me to check my availability (for in-person stuff). If you don’t get a response within a week, consider that a polite “thanks, but I’m not available for this”.

“Can you coach my team/organization/managers?”

For one-off engagements check the keynote/workshop FAQ. If the pricing is OK then either book me online (for remote stuff) or email me to check my availability (for in-person stuff). If you don’t get a response within a week, consider that a polite “thanks, but I’m not available for this”.

For more long-running engagements reach out to info@crisp.se (we have a bunch of awesome coaches at Crisp), or to me directly if you specifically want me to come.  

“Can I use your pictures/slides/templates/articles/videos?”

Thanks for asking! Yes, you can use any of my free online material as long as you cite the source. By default all my material is licensed under Creative Commons.

“Can I translate your books/articles/videos?”

Awesome, please do!

“Can you answer some questions about <insert topic>?”

Feel free to send me questions, but I can’t guarantee an answer. If you don’t get a response within a week then that usually means I don’t have bandwidth to answer.

“Can I interview you?”

Feel free to ask. If you don’t get a response within a week, consider that a polite “thanks, but I’m not available for this”.

“Can I visit Spotify or LEGO or Mojang?”

Sorry, I usually don’t have bandwidth to organize visits with my current or previous clients. Check your LinkedIn network and ask someone else working at these companies.

“How did you make the Spotify Engineering Culture video?”

(I’m amazed at how often I get that question, even from professional video producers…)

I used Art Rage (drawing program), Wacom Intuos 5 drawing tablet, and ScreenFlow. I’ve since upgraded to a Wacom Cintiq 13HD (because it has an integrated display). I live-record the whole screen while drawing and talking, and then edit it in Screenflow. Quite fiddly and time-consuming, but fun!

I used the same tools to make Agile Product Ownership in a Nutshell and Friendly Guide to Climate Change

“Can you make an animated drawing video for my product/service/topic?”

Probably not. These videos take a ton of time and effort, so I save it for special cases. You can always ask me, but if I don’t respond within a week consider it a polite “No thanks”.

“I have feedback about your books/articles/talks”

Thanks for the feedback! I may not always respond, but I definitely read and appreciate all feedback – whether it is compliments, stories, or constructive criticism.